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Check out our content in the meantime:

Benchmark of the best loyalty programs

Designing a loyalty program that drives real engagement is no easy task. That’s why we’ve done the hard work for you.

We’ve handpicked 80 of the most inspiring loyalty programs across 8 industries, breaking down what makes each program unique and effective.

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The Ultimate RFM Segmentation Playbook

Ever feel like you’re shooting in the dark with your marketing? RFM segmentation helps you understand who your best customers are, how often they shop, and how much they spend. So you can send the right message at the right time.

No more guesswork, just results!

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The 2025 e-commerce calendar

A well-timed campaign can do more than just boost sales, it can create lasting engagement and brand loyalty.

That’s why we created this E-commerce Calendar for 2025 to help you anticipate key moments, plan strategic campaigns, and make every date an opportunity to connect with your customers.

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24 Must-Have for a Flawless Customer Experience in 2025

A seamless, engaging, and rewarding CX can turn casual shoppers into loyal brand advocates.

But crafting an exceptional CX isn’t something you leave to chance. It takes strategy, creativity, and a deep understanding of what your audience really wants.

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The ultimate guide to referral programs

A referral program is one of the smartest ways to bring in quality leads and keep loyal fans coming back.

But here’s the catch: setting it up isn’t as easy as it sounds. You’ll need the right rewards, solid promotion, and a strategy to avoid common pitfalls.

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10 WhatsApp & SMS templates to boost customer retention

Still under-exploited, SMS and WhatsApp are full of potential for creating hyper-personalized links with your customers. With record opening rates, it's time to exploit them to boost your retention.

But how do you integrate them into your CRM strategy?

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