Deep dive with Thomas, the CPO of Loyoly, into 30+ new product features & updates released recently, that were built to take your retention strategy to the next level.
Offer targeted rewards for a particular collection or product, with a minimum purchase valid for the entire shopping basket.
Block undesired users or BtoB customers. They will not be able to visit the loyalty page and participate in the program.
Add an expiry date to your loyalty points (or at the end of a period of inactivity). A great way to reactivate your inactive customers and reduce the stock of points in circulation.
Limit fraud by adding a delay before your customers progress through your VIP tiers.
We have added flexibility to our loyalty point management. Define an allocation time or choose to withdraw them automatically.
Does your customer no longer wish to use his reward? Easily deactivate the reward from the Loyoly back-office and credit the points back to him.
The “add to cart” button allows customers to apply their reward directly to their basket. Is it a product? The product will be added automatically
Invite your customers to refer your brand after they've completed a purchase. Your customers are fully engaged. This is the ideal time to offer them the chance to recommend you .
Easily deploy the referral module on a page of your choice or create a 100% dedicated referral page to better target your messages and increase the volume of conversions.
Validate referrals only after a certain period of time to ensure that the referred person does not return their order.
To improve referral conversion, when a friend accesses his or her code once the fraud checks have been completed, the code is automatically applied to the shopping basket.
Your users can now refer their friends and family from their Customer Account. It's quicker and easier to access, which encourages commitment and increases the number of referrals.
We've redesigned your mission creation experience.
To start with, clearer templates from the selection page. Then enter a creation experience that offers a preview of the customer experience.
Invite your customers to join your Whatsapp group. A new opportunity to get your users more engaged, create a loyal community and boost your retention.
With the Webhook mission, the sky's the limit. Create custom misisons and send the earned loyalty points via a webhook.
Advanced settings allow you to add images behind missions, automatically validate content or define whether you wish to request image rights.
Enjoy a library of pre-written examples, depending on the type of content you want, to speed up the missions creation and help you collect the highest quality content possible.
A new format designed to make it easier for your customers to access to their points, while maintaining a display that makes it easy to navigate between rewards and referrals.
Developed especially for brands with new Shopify customer accounts. Our extension includes the main information of your loyalty and referral program.
A new ‘Points Card’ display on your Customer Account allows you to enhance personalisation and make loyalty points even more tangible for your users.
You can now translate your loyalty program into all the languages available on your e-shop, so that your customers can browse in the language of their choice.
Customize your program without limits by importing your CSS file. You now have total freedom to create unique, bespoke pages, 100% in line with your brand's visual identity.
A new home page lets you track your program's progress and performance at a glance, and access the main guides and resources for managing your program.
Personalise your customer experience even further by using real-time synchronised Loyoly metafields on your Shopify customer profiles.
The Moderation page has been redesigned to simplify access to customers' social media profiles and make it easier to moderate content.
From the full user profile, you can now find the history of points transactions, and direct access links to promo codes and orders.
Understand your customer retention, re-purchase share and lead time. Customer behavior through cohorts and flows.
Your loyalty program will hold no secrets for you. Analyze the components of your program and the revenues generated.
Volume and conversion, the key words for your referral program. Understand and take action to continuously improve performance.
Missions are much more than ways to engage, they redefine loyalty levels and have a direct impact on your retention KPIs.
Loyoly is a loyalty and referral platform combined with UGCs, which helps to engage customers in 40+ ways to increase LTV and social proof, while reducing CAC.
